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Device Protection

We’re keeping the world connected.

Want to switch your device?

If you have a device plan, you can switch or replace a device whenever, wherever, and for whatever reason.

Go to TecProtec

Our next-generation device protection solutions help millions of people live an uninterrupted digital lifestyle, at home and on the move.

markets across 2 continents
5.5 million
points of sale
every 3 minutes
a device is repaired in SEA



  • Pick-up, repair and delivery within 24 hours (in major cities)
  • Accidental damage
  • Water damage
  • Online support


  • Switch devices for any reason
  • Delivered to your doorstep the next day or sooner (in major cities)
  • Select from the same or similar devices
  • Online service portal


  • Instant digital protection for new and used smartphones
  • Easy-to-use remote diagnostic tools
  • AI-optimised customer experience
  • Can be embedded into any partners’ customer journey

Digital services

  • Through websites, apps and social media
  • Integrated solution for subscription and one-off payments
  • 365 days a year
  • Help to get the most from your smartphone

We work with some of the biggest names globally

Want to switch your device?

Go to TecProtec

Get in touch with our device protection team

Call us
+84 28 7300 2808
Or chat online
Message us